SHIPPING & DELIVERY
We have fixed Fridays and Saturdays for our delivery. So if you have placed an order on one of the days from Saturday to Wednesday you will receive your order on the coming Saturday and if you have placed your order on Thursday or Friday, you will receive your parcel by the next Saturday.
For customer and designer collections you will receive your items only after 3-5 weeks since it takes time to prepare after your order.
If an item is out of stock it shall also take almost 3-4 weeks for the delivery.
If you have any other concerns please contact us 04-2669491 or send us a message.
If you are not completely satisfied with your purchase, you may return your purchase for a refund within 3 days of receipt of purchase.
To make a return, email for a Return Authorization #. Please make sure to include the reason for your return. Returns that did not receive an RA # may not be accepted and will, in that case, be returned to sender.
Returns must be in unused condition and with all the original packaging including all tags, jewelry cards/tags, and boxes. Please keep your receipt for your records. NO REFUNDS OR STORE CREDIT WILL BE ISSUED FOR MERCHANDISE RETURNED IN A USED OR DAMAGED CONDITION.
Please note All SALE, Personalized Orders and Custom Pieces are considered FINAL SALE and are not returnable or exchangeable unless defective.
Although we check all merchandise for defects and damage prior to shipment, it is the responsibility of you the buyer to check the product promptly upon its arrival to make sure it is free of any defects. If a defect is found, it is your responsibility to contact us right away so that we can correct the issue immediately. Goods damaged due to buyers' negligence will not be accepted for refund.
Chic n Glanz reserves the right to deny any unreasonable repairs, returns, and exchanges.
Information we collect at our Online Jewelry Boutique
Here at Chic N Glanz, we collect your contact information including name, email, address, phone. We may use this information to personalize advertising offers and content you are sent or see. We may also use this information to better serve you with customer service, conduct research, or contact you about your order or potential order or specific products.
We take your security seriously and we have taken appropriate measures to ensure your information is protected accordingly.
You may elect to join our mailing list and we will send you offers or email notices of specials and promotional material. You may unsubscribe from this email list at any time from the email message.
We do not rent, sell, or share your personal information with other people except to provide services and products you've requested with your permission. From time to time we may partner with another brand or company to offer complementing products or services but will not provide that information to them. Furthermore, we will share your information with law enforcement or to respond to subpoenas, court orders, or to exercise our legal rights to defend against legal claims, prevent or take action against fraud or illegal actions or suspected malicious intent.
Should you have questions or further concerns we are available by email or phone at email@example.com or 04-2669491